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I purchased and installed hyperspace dark matter theme on my Toshiba satellite windows XP Media Center Edition Service pack 2. After restarting my pc the second time around I can no longer log in to any user accounts, not even in safe mode! It starts out like it is logging me in and then automaticaly logs me off before start up. I have had this computer for years without any problems. I fear that I have now lost everything. Please Help!

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I have sent the information you requested Jesh.

[Jesh - The Skins...]

I have sent the information you requested Jesh.

I got it.

You ordered Subspace about 6 days ago. You haven't installed anything just prior or after that? No other applications? There's no chance you picked up a virus since then?
This has been through professional testing, we've sold a ton of licenses since we launched and while i've seen a few bugs, I have never heard of anyone having this issue which leads me to believe something else is doing this to your machine or Windows got corrupted somehow. I would try reinstalling Windows but not reformatting. So you lose nothing but all the Windows files get refreshed and replaced. To give you an example of how stable our application is:

I was running Windows XP Media Center with Service Pack 2 and Hyperdesk. I downloaded and installed Service Pack 3 (the biggest update you could possibly do to Windows XP) all the time running and using Hyperdesl. I rebooted after installation and nothing was wrong. It was perfect.

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I got it.

You ordered Subspace about 6 days ago. You haven't installed anything just prior or after that? No other applications? There's no chance you picked up a virus since then?
This has been through professional testing, we've sold a ton of licenses since we launched and while i've seen a few bugs, I have never heard of anyone having this issue which leads me to believe something else is doing this to your machine or Windows got corrupted somehow. I would try reinstalling Windows but not reformatting. So you lose nothing but all the Windows files get refreshed and replaced. To give you an example of how stable our application is:

I was running Windows XP Media Center with Service Pack 2 and Hyperdesk. I downloaded and installed Service Pack 3 (the biggest update you could possibly do to Windows XP) all the time running and using Hyperdesl. I rebooted after installation and nothing was wrong. It was perfect.

Well thats great that is worked for you but I did not have the same luck. I have not installed anything recently besides this theme. Thats why I came here for help. The one thing I did do was run a registry scan using registry mechanic earlier that day. Could this have had an effect? How can I reboot without loosing everything on the c drive?

[Jesh - The Skins...]

Well thats great that is worked for you but I did not have the same luck. I have not installed anything recently besides this theme. Thats why I came here for help. The one thing I did do was run a registry scan using registry mechanic earlier that day. Could this have had an effect? How can I reboot without loosing everything on the c drive?

It's not that it just worked for me, it's worked for everyone who's used it and hasn't caused the issue you say you're having. That's what I meant. Sure, it's had some bugs, all software does, but it has never not allowed someone to log in.

Anyway, I'm not familiar with Registry Mechanic so I can't tell you if that did something. I also can't tell you if you picked up some nasty malware while you were surfing during the week since your installation. Why after a week after installing it, does the issue now? That doesn't make any sense. You had the theme working previously correct? If not, then I don't think you would have waited a week to tell us it wasn't working.

Caleb, our coder, will be responding shortly.